Our team are with you every step of the way – let’s introduce you to some of them now
At Camloc, we prioritise delivering not only top-tier gas struts but also exceptional customer service. We go out of our way to provide each customer with personalised attention and the assurance of receiving the best possible product.
Our team consists of experienced professionals who are well-versed in the technical aspects of gas struts, and we are committed to making these technical details accessible to all customers, regardless of their expertise in this field.
Our primary objective is to thoroughly comprehend your requirements and provide the perfect solution for your needs. Whether you’re a regular customer or a product designer seeking a reliable gas strut for a specific project, our team will ensure you receive precisely the right solution. We take the time to understand your needs and provide expert advice throughout the entire process, ensuring you’re supported at every step.
From the first point of contact, for example when new enquiries come through via our website, our dedicated sales team, which includes Natalie Haynes, is ready to assist you.
We understand the importance of asking detailed questions at this stage to ensure we gather all necessary information to achieve optimal results in manufacturing and engineering, which contribute significantly to the overall excellence of your project.
How we help you save time and resources
Once your specific requirements are received, they are passed on to our engineering team and an enquiry is raised.
Your enquiry is then assigned to an application engineer, such as Harry Lunn, who carefully reviews all available information and designs a proposal outlining how the gas strut will work in your application.
We place great emphasis on obtaining as much information as possible at this stage to streamline the design phase and save you time and resources in the long run.
Our own standards are high
Upon the approval of your order and receipt of payment, our diligent production planner, Rupesh Parma, ensures that all necessary components and raw materials are gathered and that the work is scheduled promptly.
We manufacture all our products at our Leicester factory to the highest standards, with a meticulous attention to detail.
One of our production operatives, such asGary Keavney, will ensure that every gas strut leaving our facility meets the highest quality control standards, and is delivered to you on time and ready to fit.
We’re always here for you
We understand the critical reliance our customers place on our products, and we take that responsibility seriously. Furthermore, our commitment to exceptional customer service extends beyond delivery – we remain available to address any issues and making sure your gas struts are optimised to stand the test of time.
At every stage of the customer journey, our team is dedicated to delivering superior customer service and support, ensuring you receive a product of unmatched quality. Whether you’re placing your first order for a new application or have been a long-time customer, we are committed to meeting your gas strut needs.
For guidance on installing, mounting or maintaining gas struts, please see the Help Centre section of our website.
We can help you with all your manufacturing and engineering needs. if you can’t see what you’re looking for on our website, don’t worry, we will still be able to do it.
Just give us a call or send us an email with your brief or requirements, and we will get your project moving. Make sure you’re following us on Facebook, X, LinkedIn and YouTube so you never miss an update from us.
